We do not sell or share your personal information
X3 Compass does not sell or share personal information as those terms are defined under the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), or similar state privacy laws including the Colorado Privacy Act, Connecticut Data Privacy Act, Virginia Consumer Data Protection Act, Texas Data Privacy and Security Act, and Florida Digital Bill of Rights.
We do not run advertising trackers, behavioral profiling pixels, or cross-context behavioral advertising. We do share information with service providers (such as Supabase, Stripe, Resend, Cloudflare, Sentry, and our compliance partners like Checkr) strictly to operate the X3 Compass service for you — this is not "selling" or "sharing" under CCPA/CPRA.
Other privacy rights
You may have rights to:
- Access — request a copy of the personal information we hold about you
- Correct — request correction of inaccurate information
- Delete — request deletion (subject to DOT regulatory retention obligations under 49 CFR § 391.51, § 382.401, and others)
- Portability — request your information in a portable format
- Opt out of automated decision-making — request a human review of AI-assisted decisions
How to exercise your rights
Email [email protected] from the email address associated with your X3 Compass account or carrier record. We will respond within 45 days (subject to up to one 45-day extension for complex requests).
You may also authorize an agent to make a request on your behalf. The agent must provide a signed authorization or power of attorney.
Global Privacy Control
Our site honors the Global Privacy Control (GPC) signal. When enabled, we automatically apply opt-out preferences across our site.
Verification
To protect your information, we verify each request by matching the email used to make the request against the email on the account or carrier record. For sensitive requests (deletion) we may also ask for a recent invoice number or DOT number.